Emotional Intelligence

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donotdestroy:

“Trust is the bedrock of social life at all levels, from romance and parenting to national government. Deception always undermines it. Because truth is so essential to the human enterprise, which relies on a shared view of reality, the default assumption most people have is that others are truthful in their communications and dealings. Most cultures have powerful social sanctions against lying.”

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donotdestroy:

“Trust is the bedrock of social life at all levels, from romance and parenting to national government. Deception always undermines it. Because truth is so essential to the human enterprise, which relies on a shared view of reality, the default assumption most people have is that others are truthful in their communications and dealings. Most cultures have powerful social sanctions against lying.”

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“Several studies have shown that wealth may be at odds with empathy and compassion. Research published in the journal Psychological Science found that people of lower economic status were better at reading others’ facial expressions—an important marker of empathy—than wealthier people. ‘A lot of what we see is a baseline orientation for the lower class to be more empathetic and the upper class to be less [so],’ study co-author Michael Kraus told Time. ‘Lower-class environments are much different from upper-class environments. Lower-class individuals have to respond chronically to a number of vulnerabilities and social threats. You really need to depend on others so they will tell you if a social threat or opportunity is coming, and that makes you more perceptive of emotions.’ While a lack of resources fosters greater emotional intelligence, having more resources can cause bad behavior in its own right. UC Berkeley research found that even fake money could make people behave with less regard for others. Researchers observed that when two students played Monopoly, one having been given a great deal more Monopoly money than the other, the wealthier player expressed initial discomfort, but then went on to act aggressively, taking up more space and moving his pieces more loudly, and even taunting the player with less money.”

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“Trust is the bedrock of social life at all levels, from romance and parenting to national government. Deception always undermines it. Because truth is so essential to the human enterprise, which relies on a shared view of reality, the default assumption most people have is that others are truthful in their communications and dealings. Most cultures have powerful social sanctions against lying.”

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Digital Emotional Intelligence Manifesto

D: You explain that luxury house have a big problem with
the management of digital talent? Why? Some exception in Burberry or
new houses like Christopher Kane or JW Anderson?

DS: There
are a few examples of brands in fashion where digital has been very
creatively used and good talent is essential to make digital experience
perform in a beautiful way. Burberry
has led the way for a long time with their digital thinking evolving
into store experience however many of key individuals have now left and
moved onto places like Apple, so retention will always be a problem when
the creative opportunities are better in other industries.

I
believe if digital designers were allowed to collaborate with other
creative talent at the luxury houses we would see far more digital
innovation in luxury which is home grown, allowing for more dynamic
communication and user experiences. This is why there is a need for far
more senior digital specialists to be involved at board level perhaps
then we might see game changing experiences and products and flock of
new digital talent that can define a new way of working that ultimately
will also make the buying experience more addictive!

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